Frequently Asked Questions
Find answers to the most commonly asked questions about our packaging products, ordering process, shipping, and services. If you cannot find what you are looking for, our sales team is available by phone, email, and live chat and typically responds within a few hours on business days.
Ordering & MOQ
We keep minimum order quantities low so that startups and small businesses can access professional packaging without a large upfront commitment.
- Minimum order quantity starts from 100 pieces for most box types
- Custom sizes available — no extra charge for non-standard dimensions
- Bulk discounts available for orders above 5,000 pieces
- Mix-and-match different sizes in a single order
Production & Shipping
Most orders move from approved artwork to dispatch within 7-10 business days, and our express service can compress that to 3-5 days for urgent launches.
- Standard production: 7-10 business days
- Express production: 3-5 business days (additional charge)
- Free shipping across Bangladesh on orders above 5,000 BDT
- International shipping to 30+ countries
Customization & Design
Every order is produced to your specification. Our in-house designers prepare dielines and digital proofs so you can approve exactly what will be printed before production begins.
- Full custom printing — CMYK, Pantone, spot colors
- Finishing options: matte/gloss lamination, UV coating, foil stamping, embossing
- Free design consultation with our in-house design team
- Digital proofs provided before production
Samples & Prototypes
We encourage customers to evaluate a physical sample before committing to a full production run. Blank samples of standard constructions are often provided free of charge, while printed samples carrying your branding are produced at a nominal cost that is credited back against your bulk order. For new designs we can also produce a structural prototype so you can test fit and protection with your actual product.
Payment & Ordering Process
Ordering is straightforward: request a quote, approve the specification and artwork, pay a deposit, and we begin production. We accept bank transfer, Bkash, Nagad, and credit or debit cards, and international customers can pay by wire transfer. Established business customers may qualify for flexible payment terms. The balance is due on dispatch, and you receive full documentation with every order.
Still Have Questions?
Our team is happy to help you choose the right packaging for your product, budget, and timeline. Reach us by phone at +880-1568-316131, by email at info@jobaidapack.com, or through the contact form. For an instant estimate on standard packaging, try our online quote calculator — it takes less than a minute.
Sustainability & Materials Questions
Customers increasingly ask us about the environmental profile of their packaging. Our corrugated products are made from recycled fiber and are fully recyclable and biodegradable, and we can supply FSC-certified paper on request. We use water-based inks wherever possible and can advise on plastic-free alternatives such as paper tape, molded pulp inserts, and right-sized cartons that cut material and shipping weight. If sustainability reporting matters to your business, we can provide the material documentation you need to support your claims.
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